Legal information
Privacy Notice.
This notice explains how Dermal Access handles personal information submitted through this website. We aim to process information lawfully and responsibly in line with the Protection of Personal Information Act, 2013 (POPIA).
1. Information we collect
When you make a professional enquiry, we may collect your name, contact details, professional role, practice or facility details, professional registration information, delivery address, product interests and any information you include in your message.
2. Why we use it
We use this information to respond to your enquiry, verify professional or facility status, share relevant product information, assess account requests, arrange supply and delivery where applicable, maintain business records, prevent misuse and meet legal or regulatory obligations.
3. How information is shared
Information may be shared only where reasonably necessary with the local distributor, service providers supporting website hosting, communications, verification, order fulfilment or courier delivery, and with regulators or authorities when legally required. Service providers should process information only for the relevant service and with appropriate safeguards.
4. Retention and security
We retain information only for as long as reasonably necessary for the purpose collected, applicable recordkeeping requirements or legitimate dispute and compliance needs. Reasonable technical and organisational safeguards are used, but no internet transmission can be guaranteed to be completely secure.
5. Your rights
Subject to POPIA and any lawful limitations, you may request access to or correction of your personal information, object to certain processing, request deletion where retention is not required, or withdraw consent where processing depends on consent.
6. Cookies and technical data
This website may process basic technical information required for security, reliability and hosting. The website does not intentionally use advertising cookies. If analytics or other optional tracking is introduced, this notice and any consent controls should be updated first.
7. Contact
For a privacy request, email hello@dermalaccess.com with “Privacy Request” in the subject line. We may need to verify your identity before acting on a request.
8. Updates
This notice may be updated as the website, services or legal requirements change. The effective date above shows the current version.
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